SHIPMENTS
All shipments will be delivered within a maximum period of 72 hours. working, although 90% of our shipments are usually delivered before 24h. Orders received after 08: 00h in the morning, will be processed the next day.
All orders received from Friday to Sunday or holiday, will begin to be processed the next business day.
Orders with destination Canarias will leave the warehouse on Tuesdays and Fridays.
The packages will arrive at the Seur pack point that you choose.
Adanegra reserves the right to cancel any order.
Shipping under 30 euros the cost will be € 3.95 on the peninsula.
The products that are added to the cart within the web, are not reserved, in the case that another customer finalizes purchase before, it is possible that the product appears as sold out.
Shipments to the Canary Islands: The shipping cost to the Canary Islands is € 8.90. The delivery time is between 5-8 working days.
The prices on the website are net prices for purchases made from the Canary Islands.
RETURNS & EXCHANGES
Changes can be made by another model as long as we have stock or you can opt for a voucher with the amount of the pledge, within a maximum period of 14 days from the day of receipt of the order.
The postage of exchange and return, are paid by the customer, the client can perform the management by sending an email, phone call, whatsapp or sending the item by the agency that always consider postage paid. If the goods are lost in this process, it is the responsibility of the customer and the change can not be made if the garment does not reach its destination, or in bad conditions.
The destination address for changes and returns is: Trasversal Candeira 2 – 1º, A Guarda 36780 Pontevedra
In the workshop you can pick up returns that will be sent to the center so that they follow their normal return procedure. To be able to make the return in this way it is essential to attach the delivery note together with the return.
Any doubt incidence we will attend you on the phone +34 646354830.
In the workshop, returns can be collected BY PUTING THE CLIENT IN CONTACT WITH ANTERIORITY that will be sent to the center so that they follow their normal return procedure. To be able to make the return in this way it is essential to attach the delivery note together with the return.
